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1. SVN - 19/07/2024, 15:34:26
2023-24 year form 16 not available
ecostatt
It is available. Look at the print forms menu in "Previous Tax Calculations".
2. Pramod PK - 29/05/2024, 15:17:27
When intend to download 2023-24 statement for an officer another officer's statement is downloading. when download form 16 this problem is not happening.
ecostatt
We are investigating what the problem is. Please wait.
ecostatt
The issue solved. Please check.
3. SYAM NAIR - 23/05/2024, 19:33:04
We are experiencing the same issue told by Shri. Ajith Kumar K P.. We entered one employee's details and the statement is successfully generated. After giving the second employees details, the pdf generated will be same which we got for the first one. Some times the pdf will be blank for anticipatory statement. For the same case final statement will be correct. If we are clicking on "pensioners" correct pdf will be generated.
ecostatt
Ok. We will solve that problem soon. Please wait.
ecostatt
A small update has been made to the site. Check if the problem still exists.
4. AJITHKUMAR K P - 22/05/2024, 11:39:19
1)While down load form 16 get only previous employee's one not the new but get statement new 2) Only Form 16 part B get Part A is not available
ecostatt
Let us check the first problem. Form 16 should be downloaded from the official TRACES website. ecostatt is only given for non-tax payers for a temporary period.
ecostatt
We have looked into the issue you mentioned. There are no problems with the site. The previously opened Form16 may appear in the browser. When the page opens in the browser, refresh it. However, as a solution, we can make a small update on the site.
5. Biju - 20/05/2024, 18:56:31
It seems that an error has occurred while typing in the Festival Advance/ Bonus column in tax calculator 23-24, suppose bonus amount 4000 is entered, but shown the statement 2750/- pls go through the issue, and fix the problem.
ecostatt
Let's check it out. If there is a mistake, it can be corrected immediately.
ecostatt
Checked and found no problem. When the statement opens in the browser, refresh it.
6. Asokan - 20/05/2024, 13:42:35
Pl.update the GPF Closure Application with fecility to enter all details
ecostatt
Ok. Let's do it right away
7. Deepu - 25/03/2024, 12:42:09
Please provide Salary Processing software for Non spark offices.
ecostatt
It's a huge task. But let's try.
8. rajjayan - 18/03/2024, 14:14:22
want off pensioners income tax calculation ,never forget those who walk before us
ecostatt
There is no tax exemption for pensioners. Only senior citizens and super senior citizens are exempted.
9. Manila M V - 13/03/2024, 09:12:45
The anticipatory income tax statement 2024-25 looks like an income tax statement. Please update the software
ecostatt
Both anticipatory and final statements are available. You can print whatever you want.
10. AKSHIMA - 05/03/2024, 09:52:31
In View/Print... Pls add the Name, Address and PAN details of Landlord (S.I.No.1&3) in the Form No.12BB (Colomn No.3)
ecostatt
Only essential information is included in this software to make it as simple as possible. The rest can be written after taking the print.
11. V S DILEEP KUMAR - 03/03/2024, 12:13:51
ALL PRINT OUTS BLANK
ecostatt
Which print is blank? When you get it? Can you comment that situation, or mail to [email protected] ?
12. Girish - 22/02/2024, 18:12:28
Can't generate new regime statement
ecostatt
Now the website maintenance is over. Please check.
13. MANSOOR P - 22/02/2024, 13:48:37
It is showing "HTTP ERROR 500" when I click calculate for 10E Calculation after giving details
ecostatt
Now the website maintenance is over. Please check.
14. BULKEES V A - 22/02/2024, 09:06:10
I find out a remedy. calculation time it shows the message page is not working. dont close. keep the tab open for atleast 3 hrs. within three hours the result will come when we refresh . We get the calculation statement. Time consumpting
ecostatt
This is a good method. Also clear the history, cache and cookies of your browser and update it.
15. faizal - 22/02/2024, 06:39:14
calculate function not working .......tried daytime and night....
ecostatt
Have you cleared your browser's history, cache and cookies? Is the browser updated? If the problem still persists, we are sorry. Try another method.
16. jayamon - 21/02/2024, 17:52:02
nil statement generated pls check the problem
ecostatt
Clear browser history, cache, cookies and update. or use the site from another system. and also do the calculation except office working hours.
17. SAJITH G - 21/02/2024, 15:54:58
DATA ENTERED LAST THE REPORT GENERATED NO VALUES
ecostatt
Clear your browser history, cache, cookies and update. Then use the site.
18. JAYAPRAKASH K - 21/02/2024, 15:36:03
Can't generate report
ecostatt
Please clear browser history, cache, cookies and also update the browser.
19. BULKEES V A - 21/02/2024, 14:29:08
Same problem as mentioned below. Iam using this software for years to calculate income tax. It is is to calculate .Only this year I faced such a problem . It is our request to solve the problem by contacting IT professionals
ecostatt
We contacted few IT professionals. They don't have time and the rate is terrible.
20. parvathy v kurup - 21/02/2024, 13:55:09
i cant calculate my tax ... when i click calculate button after giving all data ..a msg 'page not working displayed'... i tried many times... both at daytime and at night... but facing the same problem .. please solve my problem...
ecostatt
We are investigating what the problem is. Hope to solve soon.
21. Shine S Babu - 21/02/2024, 10:22:11
Error while calculating income tax statement of pensioners. Page not loading. Please check and rectify
ecostatt
Still we are working on it.
22. LEENA MJ - 21/02/2024, 02:51:40
CANT CALCULATE
ecostatt
We are analyzing the problem.
23. NIZA BEEGOM K S - 20/02/2024, 23:19:17
I couldnt get the tax calculation result saying that the webpage not found error. other employs tax calculation are done without this complaint
ecostatt
Income Tax calculation doesn't work well because everyone is doing it together.
24. MURALI - 20/02/2024, 17:57:53
YOUR SITE IS VERY VERY POOR. I TRIED FOR THE LAST TWO DAYS. I THINK THE CAPACITY OF SERVER IS VERY LOW. CAN I TRUST YOUR SITE ? VERY POOR PERFORMANCE.
ecostatt
Sir, none of us are IT professionals, only the staff of Economics and Statistics Department Kerala.
25. Rajeesh cheriyath - 20/02/2024, 17:33:55
income tax calculation site is not working promptly, is it work coming days?
ecostatt
It's already working. But it doesn't work well because everyone is doing it together